playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 9219784712
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send", you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your number has changed, provide your updated KYC details to customer support via email to facilitate the account transfer. This will enable you to access your account without any issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done so, you should be able to log in and play the newly updated app with ease. This will ensure you have the most current version, which should resolve any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are limited to the earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This delay can occur when transactions are processed outside of the expected time frame.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus earnings are separate from the main balance and can be withdrawn independently.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is not processing, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't work, you can reach out to their care centre for assistance.
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